iPhone not able to receive images

Everytime I get a imessage or text message, I get this. I have MMS on, i’ve tried toggling imessage on and off, and I cleared space on my phone. There is no “tap to download” option

iPhone 12

Posted on Nov 3, 2022 3:17 PM

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Question marked as Top-ranking reply

Posted on Nov 5, 2022 4:57 PM

Hi Bellarmejia,


Thanks for posting in Apple Support Communities.


We understand that you're unable to load images from iMessage. If you have not already, restart iPhone, and try connecting from a different network just in case there are specific parameters enabled on the chosen network. If you have security software or a VPN installed, disabled this. This could also block certain traffic from being received to iPhone. This can be done from Settings > VPN or a correlating installed app.


Regards.


1 reply
Question marked as Top-ranking reply

Nov 5, 2022 4:57 PM in response to Bellarmejia

Hi Bellarmejia,


Thanks for posting in Apple Support Communities.


We understand that you're unable to load images from iMessage. If you have not already, restart iPhone, and try connecting from a different network just in case there are specific parameters enabled on the chosen network. If you have security software or a VPN installed, disabled this. This could also block certain traffic from being received to iPhone. This can be done from Settings > VPN or a correlating installed app.


Regards.


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iPhone not able to receive images

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