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Images sending as blank bubbles

Whenever I send an image it appears as a blank text. Whenever I receive an image they send as img files and don’t load. I turned on mms and restarted my phone. I’ve turned iMessages on and off and nothing seems to work



iPhone 12, iOS 16

Posted on Apr 4, 2023 8:27 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2023 11:55 AM

Hello addie56,


Thanks for reaching out to Apple Support Communities. After reviewing your post, it seems like you are running into some issues with your iPhone and the Messages app. We definitely understand that can be a concern and we'd love to help. Let’s start by taking the following steps, which may help with this unexpected behavior. Restart your iPhone, make sure it is up to date and close/reopen the Messages app.


1. Restart your iPhone

2. Update your iPhone, iPad, or iPod touch

3. Close an app on your iPhone or iPod touch


This article is very helpful when considering this issue, as well: If you can't send or receive messages on your iPhone, iPad, or iPod touch.


Please let us know if you have follow-up questions about this issue, or if the issue remains unresolved. Have a great day!

1 reply
Question marked as Top-ranking reply

Apr 7, 2023 11:55 AM in response to addie56

Hello addie56,


Thanks for reaching out to Apple Support Communities. After reviewing your post, it seems like you are running into some issues with your iPhone and the Messages app. We definitely understand that can be a concern and we'd love to help. Let’s start by taking the following steps, which may help with this unexpected behavior. Restart your iPhone, make sure it is up to date and close/reopen the Messages app.


1. Restart your iPhone

2. Update your iPhone, iPad, or iPod touch

3. Close an app on your iPhone or iPod touch


This article is very helpful when considering this issue, as well: If you can't send or receive messages on your iPhone, iPad, or iPod touch.


Please let us know if you have follow-up questions about this issue, or if the issue remains unresolved. Have a great day!

Images sending as blank bubbles

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