since downloading OS Ventura the print dialog box no longer includes the quality and media options so I can no longer print photos on my cannon and Hp printer using Photoshop elements your help would be appreciated

since downloading OS Ventura the print dialog box no longer contains Quality an Media options so that I can no longer print photos on my Cannon and HP printers using Photoshop Elements. How do I get these options back

MacBook Air 13″, 10.14

Posted on Nov 4, 2022 5:20 AM

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Question marked as Top-ranking reply

Posted on Dec 2, 2022 5:57 PM

I'm having this same issue- the work around is sort of obnoxious. When the printer box shows up, I select "Printer Options" and then have to click the circle with the 'i' in it. THAT will bring up the options for:

Page Setup

Paper Size

Media Type

Grayscale

Mode

Automatic

Print Quality

Mirror Image

Color Settings

Mode

Gamma


and a few other things. After the initial update to Ventura I didn't need to do this. The Print quality option was actually just a drop down tab with everything easily accessible- I actually said 'oh, this is BETTER.' But then it just disappeared today and now I have to do this instead. I have uninstalled and reinstalled the drivers, made sure everything is up to date, and have removed and re-added the printer from the que. The printer functions just fine, same as always with high quality prints (ONCE I can select the paper type and quality type).

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3 replies
Question marked as Top-ranking reply

Dec 2, 2022 5:57 PM in response to TWwoodworker

I'm having this same issue- the work around is sort of obnoxious. When the printer box shows up, I select "Printer Options" and then have to click the circle with the 'i' in it. THAT will bring up the options for:

Page Setup

Paper Size

Media Type

Grayscale

Mode

Automatic

Print Quality

Mirror Image

Color Settings

Mode

Gamma


and a few other things. After the initial update to Ventura I didn't need to do this. The Print quality option was actually just a drop down tab with everything easily accessible- I actually said 'oh, this is BETTER.' But then it just disappeared today and now I have to do this instead. I have uninstalled and reinstalled the drivers, made sure everything is up to date, and have removed and re-added the printer from the que. The printer functions just fine, same as always with high quality prints (ONCE I can select the paper type and quality type).

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since downloading OS Ventura the print dialog box no longer includes the quality and media options so I can no longer print photos on my cannon and Hp printer using Photoshop elements your help would be appreciated

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