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When I print from preview I cant see the print button and cant collapse the print dialogue box

When I print from preview I cant see the print button and cannot collapse the print dialogue box to see fewer details. I have to click on printer details at the very bottom of the print window and the print button pops up. I would like to just have the basic printing window but I don’t know how to do this.

MacBook Pro 13″, macOS 12.6

Posted on Nov 4, 2022 1:06 PM

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7 replies

Nov 4, 2022 1:24 PM in response to Kfelb

Is this the window you're getting (or not)?



If this is not the window then try the following: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Nov 4, 2022 1:44 PM in response to Old Toad

That is the window I’m getting but the print button on the bottom of the window does not show up unless I click to expand one of the print options. I would like it to open the basic print dialog box but it opens expanded by default. I cannot make it smaller or bigger or move the window either.

When I print from preview I cant see the print button and cant collapse the print dialogue box

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