You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does it say my battery needs service?

Why does my iPhone in settings say my battery needs service?

50UM7300PUA,

Posted on Nov 4, 2022 4:07 PM

Reply
13 replies

Nov 4, 2022 4:58 PM in response to cryanins

cryanins Said:

"Why does it say my battery needs service?:

-------



Thank you for the screenshot.


Blow it Off for Now:

Though it reads "Important Battery Message Your battery's health is significantly degraded. An Apple Authorized Service Provider can replace the battery to restore full performance and capacity.", you're fine for now. So, wait it out.

Nov 4, 2022 4:24 PM in response to cryanins

cryanins Said:

"Why does it say my battery needs service?: It doesn’t show less than 80% until the end of the night. Do I need to take my phone to an Apple Store? I’m worried it’s a scam to get me to buy a new iPhone or battery for hundreds of dollars"

-------


Again...

Look Up the Battery Health:

You're referring to the charge percentage. I am saying it is the Battery Health you must check. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: Percentage

Time for a New Battery?

Nov 4, 2022 4:45 PM in response to cryanins

Try a Forced Restart


Force restart iPhone - Apple SupportOfficial Apple Support › guide › iphone › ios


Follow the instructions very carefully. Do not release the Side button until you see an Apple icon appear. If you see a slider to power off, you have to keep holding the Side button until the Apple logo appears. It might take another 20-30 seconds.


If the same message appears, have the phone checked out at an Apple Store or authorized Apple Service shop



Why does it say my battery needs service?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.