Apple wallet

Hi CP1096,

Start by making sure these are the steps you're taking to add passes to Apple Wallet: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet.

1. Open the app, email, notification, or other communication that contains your boarding pass, ticket, or other pass.

2. Tap Add to Apple Wallet.

3. Follow the instructions on the screen.

4. If necessary, tap Add in the upper right corner.

If you don't see an option to add your boarding pass, ticket, or other pass to the Wallet app, contact the merchant or company that issued it to make sure they support passes in the Wallet app.

When you add a boarding pass, ticket, or other pass to the Wallet app on your iPhone, you automatically add it to the Wallet app on your paired Apple Watch.

If those are the steps you've followed, restart your iPhone. Although simple, this step can help correct some unexpected issues. iOS version 16.1 was recently released, so it's also a good idea to make sure your iPhone is running the latest iOS version since this can help with overall performance: Apple security updates.

If the issue persists, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.

Cheers.

Are you in the habit of force-closing apps when you exit back to the home screen?