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liagarner Author

Level 1

4 points

iphone is permanently stuck on lockout

hi my phone has locked me ouut for a whole day now and it wont let me get back in please can you sort this from your end

iPhone 11

Posted on Nov 5, 2022 8:57 AM

Top-ranking reply

Bob Timmons

Community+ 2024

Level 10

168,476 points

Posted on Nov 5, 2022 9:08 AM

No, we cannot sort this from our end. You have unfortunately entered the wrong passcode for your phone too many times and have locked yourself out of your own phone. You yourself must sort this out.

If your iPhone is running iOS 15.2 or higher........you can use the instructions linked just below:

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support

If your iPhone is not running iOS 15.2 or higher........please use the instructions linked below, but note that you must use a PC or Mac.

If you forgot your iPhone passcode - Apple Support

If you have a backup of the phone, you can use the backup to restore the data on the phone during the new setup.

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