Preview doesn't seem to recognize me as Administrator.
When I open new pictures in Preview, whether copied and command-N or downloaded Save As, sometimes they are locked, sometimes not. It doesn't seem to matter whether it's jpg, png or webp. Sometimes clicking on Get Info, unlocking, and giving permission to everyone works, sometimes it doesn't. Can't discern any pattern to it.
MacBook Pro 16″, macOS 12.6
AmericanadianTO,
Thanks for checking your account settings for your user, that’s helpful to know. When the files get downloaded/saved from their original source are they all going to the same folder, such as the Downloads folder or a folder designated by your web browser/mail client etc?
Have you recently changed any read or write permissions in the home folder or Library to assist with other issues? We ask that because sometimes changing those can impact more than just the intended target.
Another thing we can do to isolate, is check this in a test user on your Mac. Set up users, guests, and groups on Mac
Let us know what you find.
AmericanadianTO,
Thanks for checking your account settings for your user, that’s helpful to know. When the files get downloaded/saved from their original source are they all going to the same folder, such as the Downloads folder or a folder designated by your web browser/mail client etc?
Have you recently changed any read or write permissions in the home folder or Library to assist with other issues? We ask that because sometimes changing those can impact more than just the intended target.
Another thing we can do to isolate, is check this in a test user on your Mac. Set up users, guests, and groups on Mac
Let us know what you find.
AmericanadianTO,
In System Preferences > Users and Groups are any of the users listed as Admin? If so, can you log in to that user and change your user to an admin? Here's how to do that - Change Users & Groups settings on Mac
As for changing your user name, here's how to do that - Change the name of your macOS user account and home folder Prior to making any changes to that though, please be sure you make a backup as,
Doing this incorrectly could damage your account and prevent you from logging in with that account. Make sure that you have a backup before continuing. These steps do not change or reset the password of your user account.
Thanks.
Hey AmericanadianTO,
Since this continues in another user account, it seems that the issue is system-wide and not isolated to your account. Due to that and the troubleshooting steps you've taken already, it may be best to reach out to Apple Support for more help getting to the bottom of this.
Take care.
Hey AmericanadianTO,
Thanks for letting us know. Please keep us updated when testing in a test user profile.
Keep us posted.
Hi AmericanadianTO,
To aid us in better isolating this issue, can you confirm the following?
Let us know and we'll continue from there.
Cheers!
Thanks for replying.
It happened with the screenshot when I opened it back up, see it says "Locked" under the filename.
If I try to edit, I get this:
PS: How can I change my user name from "name" to "Name"?
No, they aren't going to the same folder, I have it set to ask.
I recently wiped and reinstalled Monterey. I upgraded to Ventura yesterday and it's still happening.
I'll have to get back to you about testing on another user and setting it up as admin since it's intermittent.
I suspect it has something about me not being listed as administrator in the file info.
Siri stopped working yesterday until I restarted. Don't know if that's related, but it's one of the reasons I reinstalled Monterey — I brought problems over when I initially migrated from the old computer. The picture problem doesn't happen in that one (mid-2012 Catalina).
Yes, it happened with a different admin user. The first few jpgs I tried were fine, but a webp I downloaded from WaPo was locked. I save them all to the Downloads folder (unlike my normal "ask each time").
Yes, it happened with a different admin user. The first few jpgs I tried were fine, but a webp I downloaded from WaPo was locked. I save them all to the Downloads folder (unlike my normal "ask each time").
I am listed as Admin in Users & Groups.
(Thanks for the name change advice. I guess I have to create a new user and assign admin status, then back up?)
Pictures are locked in Preview
