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Level 1

4 points

iPad software update greyed out

I use a 9th gen iPad. Even though I’m connected to Wi-Fi, the software update says that I need a Wi-Fi connection for the update and is greyed out.

iPad, iPadOS 15

Posted on Nov 6, 2022 1:49 AM

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Community+ 2024

Level 10

257,736 points

Posted on Nov 6, 2022 1:53 AM

Yes, this is expected behaviour. The device is presently connected to a hotspot. This will not work for an iOS update.

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