Powerbeats pro no led light
When I’m trying to reset my powerbeat pro by holding down the button, the LED light is not turning on.
User profile for user:
claire504
User level:
Community Specialist
Hi E_Mo0622,
If you haven't yet, you could try charging your Powerbeats Pro to make sure there is enough charge to attempt a reset. If needed, the steps to charge are below:
"Charge your Powerbeats Pro
To charge your Powerbeats Pro earbuds, place them in the charging case. When you need to charge both the earbuds and the case, here's what to do:
- Place the earbuds in the case.
- Connect the case to a power source with the Lightning cable that's included with your Powerbeats Pro.
You can also charge the case without the earbuds."
Those steps are from this article: Charge your Powerbeats Pro - Apple Support
If the charging case has a good amount of charge or fully charged, you can contact Apple Support for further assistance. You can reach out with the following link: Contact - Official Apple Support
Take care.