You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I was hacked. On my phone in settings there is a notification that my saved passwords have been compromised is this from a hacker or apple. Do I really need to change my passwords it has boxes to click on to ch

I need to talk to someone about my possible hacking on my phone

iPhone 7, iOS 12

Posted on Nov 6, 2022 9:49 AM

Reply
3 replies

Nov 6, 2022 9:59 AM in response to wende163

Most likely this is a scam. Don't fall for it. Apple will never send you a message that your passwords have been compromised.


In order for there to be any potential possibility that this phone was hacked, all of the following would have to be true:

  • The hacker would
    • need to know your Apple ID username & password.
    • need to know your iPhone's passcode.
    • have to have your exact fingerprints for Touch ID.
    • have to look exactly like you for Face ID.
    • have physical possession of your phone.


The only other thing would be if you have jailbroken the phone.


You should, as a minimum, just change your Apple ID password. It is totally up to you, if you want to change any others. Actually, it is a good idea to consider the following four things when it comes to passwords:

  1. Use strong passwords.
  2. Never use the same password for different accounts.
  3. Change them every 30-60 days.
  4. If an account allows for two-factor password authentication, enable it.


Ref:

I was hacked. On my phone in settings there is a notification that my saved passwords have been compromised is this from a hacker or apple. Do I really need to change my passwords it has boxes to click on to ch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.