Reset Apple TV without TV
I set up a new Apple TV and forgot to reset the old one. I tried plugging in the old one but can't get the TV to recognize it. So how can I reset the old one?
Apple TV 4K, tvOS 16
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User profile for user:
OrigamiFan1
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Community Specialist
Hi CKobayashi,
You started from a great resource: Reset or restore your Apple TV to its factory settings
For help with getting your Apple TV connected to reset, test the steps below found in the article here: If your Apple TV doesn't turn on
"Try these steps
After each step, see if your issue has resolved.
- Unplug both ends of the HDMI cable, then firmly plug them back in. Or try using a different HDMI cable to see if the cable causes the issue. Then in the television menu, make sure that you select the HDMI input that matches the HDMI port connected to the Apple TV.
- Unplug your television and your Apple TV from power, then plug both back in.
- Try to restore your Apple TV."
You can also test connecting to a different TV. If you continue to have issues and have a Apple TV HD and a PC with iTunes or a Mac with macOS Mojave or earlier test the steps in the guide here: Reset Apple TV
Best.