Disney Plus app will not login

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Disney Plus app will not login

Disney Plus will not let me login to my existing account on either appleTV HD or appleTV 4K. Both are running TV OS 16.1. I have the same problem with my iPad running iOS 16.

When I click login and input my email address, it sends a code to my email. When I input the code, it prompts for a password change. I only want to login. I do not want to change my password and cause issues with my other devices that are already logged in.

Has anyone else had this problem?

Apple TV 4K

Posted on Nov 6, 2022 2:15 PM

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Answer 1

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Dala70 Author

Level 1

17 points

Dec 3, 2022 6:31 PM in response to Choogi

After neither Disney nor Apple could help, I input the code that was emailed, input my existing password and I was logged in. I have both appleTVs, iPad and iPhone and a roku. The issue was only encountered on my Apple devices. The roku device just lets me put in my password.

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