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Apple Wallet Tickets Disappearing?

I have recently downloaded tickets for a sporting event into my wallet multiple times from ticket master, and every time without fail in a few days they just disappear from my wallet. It is extremely frustrating and I can find no real answer on why this continues to occur. The events have yet to happen so this is not an issue with expired tickets.

iPhone 12 Pro, iOS 15

Posted on Nov 7, 2022 1:18 PM

Reply
1 reply

Nov 8, 2022 3:53 PM in response to Mitch0015

Hi Mitch0015,

Welcome to the Apple Community.


Seems the tickets may have been mistakenly "hidden" before the expiry date ...

(... you may want to let ticket-master know ... may be it is a software issue.)


In the Wallet app on your Apple Watch,

tap "View Expired Passes".

Tap a pass to view its details.

Scroll down and tap "Unhide" to return the pass to the main view of the Wallet app


If you don't want to automatically hide your "expired" passes,

you can turn this feature off in Wallet & Apple Pay settings on either your iPhone or Apple Watch.


Above info is from Apple Support's article:

Remove passes from Apple Wallet - Apple Support


All the best :-)

Apple Wallet Tickets Disappearing?

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