iPhone connect issues swan homeview safe app

Can’t access my swan homeview app to view my security cameras

iPhone 11, iOS 15

Posted on Nov 7, 2022 2:07 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 9, 2022 12:43 PM

Hello JuanitaYvonne,


If this issue is only occurring with the homeView app, there could be an issue with the app itself. Also, the software for your iPhone and app may need to be updated. Try the steps below to help resolve your issue:


  1. Back-up and update your iPhone: Update your iPhone or iPad - Apple Support
  2. Update the homeView app: How to manually update apps on your Apple device


Best Regards.

1 reply
Question marked as Top-ranking reply

Nov 9, 2022 12:43 PM in response to JuanitaYvonne

Hello JuanitaYvonne,


If this issue is only occurring with the homeView app, there could be an issue with the app itself. Also, the software for your iPhone and app may need to be updated. Try the steps below to help resolve your issue:


  1. Back-up and update your iPhone: Update your iPhone or iPad - Apple Support
  2. Update the homeView app: How to manually update apps on your Apple device


Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone connect issues swan homeview safe app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.