Unable to send screenshot as a text message
Since I went to Ventura 13.0 last week, my MBPro 2017 freezes when I try to send a screenshot as a text, something I've done countless times in earlier OS versions. What's happenened?
MacBook Pro
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Since I went to Ventura 13.0 last week, my MBPro 2017 freezes when I try to send a screenshot as a text, something I've done countless times in earlier OS versions. What's happenened?
MacBook Pro
Hi abctwhite2,
Welcome to Apple Support Communities. To isolate this a bit, does the same happen if you try to send a photo? To test, try the following steps from Use Messages and Mail to share photos from Photos on Mac.
"Share photos using Messages
Also, are these iMessage or SMS conversations? The method they are sent will depend on that and it might help narrow down where the issue occurs. You may or may not have SMS set up for your Mac. Reference Set up iPhone to get SMS messages on Mac to learn more about that if you'd like.
Best of luck.
thank you Faith 185
I've taken five photos and tried to send them to myself via Messages, also tried five pdf.s as well. When I click the SHARE button I still get the whirling wheel, same if I use the menu command SHARE and then select Messages.
If I open Messages and drag them into the message box, everything is fine and I can send.
Is that helpful to you to find out what's happening?
abctwhite2
Hi abctwhite2,
That's some great troubleshooting you've completed. To investigate this behavior further, please use Get Support to connect with AppleCare directly to continue.
Regards.
Unable to send screenshot as a text message