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Unable to send screenshot as a text message

Since I went to Ventura 13.0 last week, my MBPro 2017 freezes when I try to send a screenshot as a text, something I've done countless times in earlier OS versions. What's happenened?

MacBook Pro

Posted on Nov 7, 2022 6:50 PM

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3 replies

Nov 9, 2022 1:47 PM in response to abctwhite2

Hi abctwhite2,


Welcome to Apple Support Communities. To isolate this a bit, does the same happen if you try to send a photo? To test, try the following steps from Use Messages and Mail to share photos from Photos on Mac.


"Share photos using Messages

  1. In the Photos app  on your Mac, select up to 10 photos to share.
  2. Your recipients can play the video in Live Photos that you send using Messages.
  3. Click the Share button  in the toolbar and choose Messages.
  4. Type one or more email addresses or phone numbers, or click the Add button  and select people from Contacts.
  5. If you want, you can type a text message to include with your photos.
  6. Click Send."


Also, are these iMessage or SMS conversations? The method they are sent will depend on that and it might help narrow down where the issue occurs. You may or may not have SMS set up for your Mac. Reference Set up iPhone to get SMS messages on Mac to learn more about that if you'd like.


Best of luck.

Nov 9, 2022 5:57 PM in response to faith185

thank you Faith 185

I've taken five photos and tried to send them to myself via Messages, also tried five pdf.s as well. When I click the SHARE button I still get the whirling wheel, same if I use the menu command SHARE and then select Messages.

If I open Messages and drag them into the message box, everything is fine and I can send.

Is that helpful to you to find out what's happening?

abctwhite2

Unable to send screenshot as a text message

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