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the iphone upgrade programme seems to be stalled in teh UK

Does anyone know when the supply of new iphones will be available in the UK?


Posted on Nov 8, 2022 3:30 AM

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Question marked as Top-ranking reply

Posted on Nov 18, 2022 9:18 AM

Thanks for getting back to us, Normlewis.


There was an announcement in the Apple Newsroom on November 6, 2022. that has information about your concerns: Update on supply of iPhone 14 Pro and iPhone 14 Pro Max - Apple


"CUPERTINO, CALIFORNIA COVID-19 restrictions have temporarily impacted the primary iPhone 14 Pro and iPhone 14 Pro Max assembly facility located in Zhengzhou, China. The facility is currently operating at significantly reduced capacity. As we have done throughout the COVID-19 pandemic, we are prioritizing the health and safety of the workers in our supply chain.

We continue to see strong demand for iPhone 14 Pro and iPhone 14 Pro Max models. However, we now expect lower iPhone 14 Pro and iPhone 14 Pro Max shipments than we previously anticipated and customers will experience longer wait times to receive their new products.

We are working closely with our supplier to return to normal production levels while ensuring the health and safety of every worker."


There is no exact date or time when a new supply will be available and it would be best to keep in touch with either the store directly or the Online Store Support team.


Best regards.

5 replies
Question marked as Top-ranking reply

Nov 18, 2022 9:18 AM in response to Normlewis

Thanks for getting back to us, Normlewis.


There was an announcement in the Apple Newsroom on November 6, 2022. that has information about your concerns: Update on supply of iPhone 14 Pro and iPhone 14 Pro Max - Apple


"CUPERTINO, CALIFORNIA COVID-19 restrictions have temporarily impacted the primary iPhone 14 Pro and iPhone 14 Pro Max assembly facility located in Zhengzhou, China. The facility is currently operating at significantly reduced capacity. As we have done throughout the COVID-19 pandemic, we are prioritizing the health and safety of the workers in our supply chain.

We continue to see strong demand for iPhone 14 Pro and iPhone 14 Pro Max models. However, we now expect lower iPhone 14 Pro and iPhone 14 Pro Max shipments than we previously anticipated and customers will experience longer wait times to receive their new products.

We are working closely with our supplier to return to normal production levels while ensuring the health and safety of every worker."


There is no exact date or time when a new supply will be available and it would be best to keep in touch with either the store directly or the Online Store Support team.


Best regards.

Nov 9, 2022 4:40 PM in response to Normlewis

Thanks for posting in the Apple Support Communities Normlewis,


The best way to check your local product availability, would be through the Apple Online Store.


After choosing the iPhone model, color, and capacity and other options above "Add to Bag", you can see an estimate of when it would be available by delivery, or in-store pickup.


We hope this helps!


the iphone upgrade programme seems to be stalled in teh UK

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