Missing EID number in 14 Pro Max

I am unable to convert my physical sim to eSim as EID number is missing in my phone. my cell is from Hong Kong. I asked in Apple service centre but they could not find any solution. Anyone has faced the same issue?

Posted on Nov 8, 2022 6:03 AM

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Posted on Nov 8, 2022 6:18 AM

eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation), and iPhone XS feature eSIM. Learn about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong, and Macao.

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Missing EID number in 14 Pro Max

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