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No Brightness on my iphone

Yesterday out of nowhere my iPhone reboot itself and when it came back on there was no brightness even though all settings were checked to make sure the highest brightness would display but still no brightness. I can only see my iPhone screen in a really dark room.

iPhone 12 Pro Max, iOS 16

Posted on Nov 8, 2022 8:09 AM

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Posted on Nov 8, 2022 8:11 AM

It sounds like a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Question marked as Best reply

Nov 8, 2022 8:11 AM in response to Victor_g42

It sounds like a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

No Brightness on my iphone

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