No Brightness on my iphone

Yesterday out of nowhere my iPhone reboot itself and when it came back on there was no brightness even though all settings were checked to make sure the highest brightness would display but still no brightness. I can only see my iPhone screen in a really dark room.

iPhone 12 Pro Max, iOS 16

Posted on Nov 8, 2022 8:09 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2022 8:11 AM

It sounds like a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Nov 8, 2022 8:11 AM in response to Victor_g42

It sounds like a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No Brightness on my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.