Mail unable to open mailbox on iphone/imac/macbook and online

All of a sudden I am getting this error message when trying to receive emails. I haven't changed any settings, icloud mail is on in system preferences and I've followed the help I've found on here, but to no avail.


It's been intermittently going on for around a week now and it's stopping me from being able to do my job.

Posted on Nov 8, 2022 8:34 AM

Reply
1 reply

Nov 9, 2022 1:22 PM in response to leriloo

Try toggling Mail off and then back on to see if that will jumpstart Mail.


Also give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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Mail unable to open mailbox on iphone/imac/macbook and online

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