what to do when my messenger app was just keep on loading?

what to do when my messenger app was just keep on loading?

Posted on Nov 8, 2022 11:33 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2022 7:17 PM

Hello xxyuki,


Thank you for reaching out in Apple Support Communities. To troubleshoot the Messenger app, we encourage for you to follow these steps:


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

These steps are relevant to the behavior you're experiencing and are outlined here for you to reference: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Best regards.

1 reply
Question marked as Top-ranking reply

Nov 10, 2022 7:17 PM in response to xxyuki

Hello xxyuki,


Thank you for reaching out in Apple Support Communities. To troubleshoot the Messenger app, we encourage for you to follow these steps:


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

These steps are relevant to the behavior you're experiencing and are outlined here for you to reference: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Best regards.

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what to do when my messenger app was just keep on loading?

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