Newsroom Update

Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App store downloading

Hello. I have a problem. I have Iphone 11. And week or two ago it started to have a problems with App Store. I can’t download any app. It just doesn’t do it and that’s all. Also I can’t open my account at the app App Store. It is just loading, but I can’t check in, check out, try to do something. It is a problem, because I need to download some apps and I’m not able to do it

iPhone 11, iOS 16

Posted on Nov 9, 2022 5:57 AM

Reply
Question marked as Best reply

Posted on Nov 9, 2022 6:02 AM

It is just loading,

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 


1 reply
Question marked as Best reply

Nov 9, 2022 6:02 AM in response to Gerdik

It is just loading,

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 


App store downloading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.