app store wont come up on my phone so I can download apps

For the last week or so, I have gone into my iphone app store and even when I am connected to the internet and/or wifi, it just says something went wrong, please try again, or can't connect. I have the phone updated to its most recent version. I have reset the phone. Nothing is working.

Windows, Windows 10

Posted on Oct 17, 2023 10:12 AM

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Question marked as Best reply

Posted on Oct 17, 2023 10:25 AM

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

3 replies
Question marked as Best reply

Oct 17, 2023 10:25 AM in response to AngelToots43

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

app store wont come up on my phone so I can download apps

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