My App Store is showing “cannot connect “ in a blank page
After setting up my phone I’ve tried everything they told me to do , it is still not working and I cannot download any apps on my new phone
iPhone 16, iOS 18
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Re: My App Store is showing “cannot connect “ in a blank page
Your Apple Account is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. It includes the email address and password you use to sign in as well as the contact, payment, and security details you use across Apple services.
On your new iPhone:
You may want to check you are signed in to your Apple Account on your iPhone with the correct Apple ID:
Sign in to your Apple Account on the web or in your device settings - Apple Support
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Re: After setting up my phone I’ve tried everything they told me to do , it is still not working
Seems Apple requires we have a payment method listed in our Apple Account for the first time we use the App Store or iTunes, even if we only intend to download free apps:
If needed: See what payment methods Apple can accept in your country or region:
Payment methods that you can use with your Apple Account - Apple Support
and
How to Add an Apple Account Payment method:
Add a payment method to your Apple Account - Apple Support
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If you still can not use the App Store:
See what to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
and
If you can’t download or update apps on your iPhone or iPad - Apple Support
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If more support is needed: See the Official Apple Account Support Webpage:
(There is a "Get Support" link as the bottom of their webpage (link below) (ie online chat, phone, eMail etc)