Bluetooth

Hello 13MovieLady,

Thanks for updating us with that information. Are you seeing this message when running Apple Diagnostics, or where are you seeing the message?

If you haven't ran Apple Diagnostics, let's see what is reported there to confirm if a hardware issue is present. For assistance with getting started, check out the steps below. You can locate more details and the remaining details here: Use Apple Diagnostics to test your Mac - Apple Support

Prepare your Mac

1. Shut down your Mac.

2. Disconnect all external devices except keyboard, mouse, display, Ethernet connection (if applicable), and connection to AC power.

3. Make sure that your Mac is on a hard, flat, stable surface with good ventilation.

If you see a hardware issue is reported or need additional assistance, contact Apple Support directly to help out.

Have a great day!

Hello 13MovieLady,

Welcome to Apple Support Communities!

If we understand your post correctly, you're unable to turn on Bluetooth on your MacBook Pro since updating to Monterey. We're here to help!

If you go to Apple  Menu > System Preferences > Bluetooth > Is this where you are not able to turn on Bluetooth?

• If not, are you able to turn on from here?

• If so, what happens when you try? If you receive an error message, or the option to "Turn On" is not available, see if a restart will help. It's an easy step, however it can resolve unexpected issues.

Shut down or restart your Mac - Apple Support

1. Select the Apple  Menu

2. Scroll dow to "Restart..."

3. Deselect “Reopen windows when logging back in", if you do not want to reopen the same app windows.

If you are still not able to turn on Bluetooth, the next step is to contact Apple Support. There may be a hardware issue with the Bluetooth module. They will be able to help address that issue, if that is the case.

Apple Support

Thank you for using Apple Support Communities.

Take care!