Iphone 13 pro max phone network issue

Hi!

I have a trouble with phone network. It's doesnt work. At all. I cant put it on/off its just not working. Also not possible to update the phone because it says that im not in onternet, but im using wifi.

iPhone 13 Pro Max

Posted on Nov 9, 2022 10:57 AM

Reply
1 reply

Nov 11, 2022 2:17 PM in response to Roman_Nemtsev

Hello Roman_Nemtsev,


Thank you for reaching out in Apple Support Communities. To troubleshoot the cellular service on your iPhone, we suggest to turn the cellular data off and on in Settings > Cellular > Cellular Data. From there, let's test and see if you're able to use the cellular data on your iPhone.


In addition, you'll want to restart your iPhone as it can help resolve unexpected behavior. Here's how:


1. Press and hold either volume button and the side button until the power-off slider appears.
The volume button is located on the left side of the device, and the side button is located on the right
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

These steps are outlined in this helpful article: Restart your iPhone - Apple Support


If you continue to experience the same behavior, please follow the remaining steps within this article as it can help resolve your issue: If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


We look forward to hearing back from you with an update.


Kind regards.

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Iphone 13 pro max phone network issue

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