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Can't download instagram

These screenshots show what happens after clicking the install button, after that I need to buy an APPLE MUSIC subscription to download instagram. What to do in this situation?

Posted on Nov 9, 2022 2:05 PM

Reply
1 reply

Nov 11, 2022 6:30 PM in response to aerozol162

Hi aerozol162,


Thanks for posting in Apple Support Communities.


We understand that you're unable to download Instagram and you're prompted for the billing screens. You’ve posted a question in the English Community. Would you be able to translate what is mentioned in the screenshots?


If you recently made purchases within the App or iTunes Stores and there is a lingering balance, you will need to clear the balance before being able to download other apps.


How to complete your purchase if a payment failed or was declined

1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.

If your payment method is declined in the App Store or iTunes Store


If this doesn't resolve your issue, please provide clarifying details.



Regards.


Can't download instagram

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