You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Charlieboy2
Charlieboy2 Author
User level: Level 1
1 points

I’m locked out

I’ve forgotten my Apple ID and password and the phone says iPhone locked to owner can anyone help


Posted on Nov 9, 2022 8:15 PM

Reply
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,892 points

Posted on Nov 9, 2022 8:27 PM

You have run into the Activation Lock. You will need to enter the right Apple ID Password to remove the Activation Lock.


Click 👉 If you forgot your Apple ID password - Apple Support

Click 👉 If you forgot your Apple ID - Apple Support


If you need help removing Activation Lock and have proof of purchase documentation, you can 👉 start an Activation Lock support request.


Axel F.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,892 points

Nov 9, 2022 8:27 PM in response to Charlieboy2

You have run into the Activation Lock. You will need to enter the right Apple ID Password to remove the Activation Lock.


Click 👉 If you forgot your Apple ID password - Apple Support

Click 👉 If you forgot your Apple ID - Apple Support


If you need help removing Activation Lock and have proof of purchase documentation, you can 👉 start an Activation Lock support request.


Axel F.

Reply

I’m locked out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up