Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
iPad Air 5th gen gets massively hot and drains battery, when using just any note taking app and Apple Pencil.
Even if I do not use any Note taking app , when I just attach the Pencil to the side (connected to iPad), the iPad gets very hot and drains battery.
Is this normal for iPad?
iPad Air, iPadOS 16
As described, your iPad or Pencil may have a hardware fault.
You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to perform hands-on test and diagnostics for your iPad and Pencil:
Genius Bar Reservation and Apple Support Options - Apple
Alternatively, might seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at bottom-left of this page. You can also initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
As described, your iPad or Pencil may have a hardware fault.
You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to perform hands-on test and diagnostics for your iPad and Pencil:
Genius Bar Reservation and Apple Support Options - Apple
Alternatively, might seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at bottom-left of this page. You can also initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
Indeed, the information that you received is indeed somewhat strange.
Accepting that it is very unlikely that you were unlikely to have been purposefully mislead, perhaps a benevolent explanation might be that the agent - with whom you spoke - was referring to internal hardware by the incorrect term.
As suggested in my initial reply, you would be best advised to visit the Genius Bar at your local Apple Store or AASP - for hands-on testing and evaluation:
The Lightning controller is an internal hardware component - present only on iPad models that have Lightning Port. The information that you have received suggests that repair will be required.
If your iPad uses a second generation Apple Pencil, the iPad doesn’t have a Lightning port…
Yes, my iPad is Air 5th Gen, so it has USB Type C. However, the Apple Support team told that there are some issues with Lightening Controller- which should not be there, since it does not have a Lightening Port !!
Okay. Apple Support told me that "lightening controller" is failing. What is that?
iPad Air 5th Gen Heating Issue even when Apple Pencil is just attached
