iClud storage

Hello to everyone. I read a lot about my issue here, but

still haven’t succeeded in figuring out the solution. So, it is about iCloud

storage. My iPhone cannot backup, and I constantly get the message that there

is not enough storage. I have available standard 5 gb and I tried all possible

solutions: switched Photos sync, of course, cleared old backups. According to

the settings information, I have only 340 mb to be backed up and it still does

not go through, with the warning that there is not enough space. The total size

of the photos is 11 mb, but as I said, I switched iCloud photos off and cleared

the storage. Additionally, automatic system updates do not happen automatically,

and I suppose that the reason is the same. Thanks in advance for the help!

iPhone 13

Posted on Nov 10, 2022 4:07 AM

Reply
1 reply

Nov 12, 2022 11:51 AM in response to jelena109

Hi jelena109,


It seems you're having some trouble creating a backup with your iPhone and we want to help.


Your iPhone next backup size will need to be able to fit inside the existing iCloud storage space.


You mentioned 5 GB free iCloud storage plan is what you have, but you didn't mention how much of that iCloud storage is available.


Go to Settings > [your_name] > iCloud, note the available storage at the top. What are you seeing used of the 5 GB there?


Next, go to Settings > [your_name] > iCloud > iCloud Backup > [your_iPhone] This iPhone, and you should see the Next Backup Size. What is the Next Backup Size? That must be less than the available space in iCloud storage you looked at above.


Complete the backup as seen here:

How to back up your iPhone or iPad with iCloud


If you're still having trouble, try and contact Apple Support to sort this out with a live advisor instead:

Get Support


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iClud storage

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