My laptop went black and after tech support walked me through steps to re-boot, it was determined I needed to send it in. I am getting it back already - but there is no explanation of what was wrong and had to be repaired. How do I find this out?
MacBook Pro 15″, macOS 12.6
strong6407 wrote:
My laptop went black and after tech support walked me through steps to re-boot, it was determined I needed to send it in. I am getting it back already - but there is no explanation of what was wrong and had to be repaired. How do I find this out?
You can look up your device and more info on-line
Sign in and see "Recent Activity" / "Repair Lookup" for available details
Check your coverage
My Support - Official Apple Support
strong6407 wrote:
My laptop went black and after tech support walked me through steps to re-boot, it was determined I needed to send it in. I am getting it back already - but there is no explanation of what was wrong and had to be repaired. How do I find this out?
You can look up your device and more info on-line
Sign in and see "Recent Activity" / "Repair Lookup" for available details
Check your coverage
My Support - Official Apple Support
How do I know what was repaired?
