You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Is there a way to bypass Genius bar for depot repair? My laptop will not boot - I've tried everything. Found something that points to cpu fan failure as possible culprit. With limited availability at Apple stores, is there no way to send directly to depot for flat fee?
MacBook Pro 13″, macOS 10.15
FredD919 wrote:
Is there a way to bypass Genius bar for depot repair? My laptop will not boot - I've tried everything. Found something that points to cpu fan failure as possible culprit. With limited availability at Apple stores, is there no way to send directly to depot for flat fee?
“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service
You can always Call Customer Support (800) MY–APPLE (800–692–7753)
FredD919 wrote:
Is there a way to bypass Genius bar for depot repair? My laptop will not boot - I've tried everything. Found something that points to cpu fan failure as possible culprit. With limited availability at Apple stores, is there no way to send directly to depot for flat fee?
“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service
You can always Call Customer Support (800) MY–APPLE (800–692–7753)
Thanks for the quick reply. Completely forgot to mention that the computer is out of warranty, so I'm assuming there's a flat fee charge to diagnose/fix. I'll call the number.
Send laptop for depot repair without going to Genius Bar?
