External Hard Disk and Ventura

Ever since I updated to Ventura my two hard disks shut down randomly with the error message "Disk not Ejected properly - Eject before disconnecting or turning it off".

I have checked cables, USB ports and all OK. It points to an issue with the OS (updated this morning to 13.0.1.

Please help as I cannot access my music.

iMac 21.5″, macOS 13.0

Posted on Nov 10, 2022 8:18 AM

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Posted on Apr 16, 2023 3:50 AM

I just found a solution that worked for me on my 2018 Mini. I've been having a progressive issue with a WD 2TB SSD in a OWC Elite Pro Mini enclosure dismounting abruptly for probably over a year. In the last month, the drive wouldn't stay mounted for more than a couple minutes. The problem tracked with what I've read here. I tried swapping cables and enclosures. Neither worked (though as you'll see it was not a failing cable, but rather some sort of problem with communication over whole classes of cables). Yesterday, worried that the drive was failing, I ordered a new 2TB hard drive. I connected both to start transferring data over. The new drive started having the same dismount problem. I couldn't transfer more than 100gb. I tried running them off of an Anker dock. Still had the issue.


My solution: I tried my USB-A ports and the drive mounting completely stabilized. Then I realized I was using an Anker cable, and maybe it was the cable. I tried a USB-C 2.0 Anker cable through my Thunderbolt port. The drives were stable with that, too. I then tried an Apple Thunderbolt cable. Stable, plus return of 10gb/s transfer speeds. Cables that didn't work: a thunderbolt cable from 3rd party on Amazon, the USB-C 3.1 cable that came with my ProGrade SD card reader, and the USB-C 3.1 cable from OWC that came with my Elite Pro Mini enclosure. I recommend either using a high quality Thunderbolt cable, or a high quality USB 2.0 cable (if maintaining connection is more important than transfer speeds). Hope this helps someone!

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External Hard Disk and Ventura

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