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Apple news continuously crashes

Just in the last week, the Apple news app has started crashing. I have an IPad gen 5 and am now on iOS 15.7.1. I have read and done all of the recommendations:


updated to iOS 15.7.1

forced closed the app

deleted an reinstalled the app

restarted my device


My wife has an Airpad 2 and is not having this problem.


what else can I do?

Posted on Nov 10, 2022 1:01 PM

Reply
3 replies

Nov 12, 2022 4:24 PM in response to KMFIII

Hello KMFIII,


Thanks for using the Apple Support Communities!


If you've already tried all of the steps listed in here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support , and the issue continues, you'll want to reach out to Apple Support to look in to that further. They should be able to help determine what's going on and what options you have.


You can reach out to them here: Apple Support


Take care!



Nov 21, 2022 6:21 AM in response to KMFIII

There are other recently posted, one by me (up to 110 “me too”s), relating to this worsening situation. Also the UK App Store reviews against the News app are showing increasing numbers of reviewers with the same experience. None off the suggested remedial steps work so I suggest reviewers report this to Apple.  Apple support seems inappropriate so I advise using Product Feedback - Apple The Feed Back site allows input with respect to hardware products, iOS & iPad OS, Mac OS Apps, iCloud and lastly SERVICES.  The latter includes APPLE NEWS.  It is more appropriate to report an obvious bug with the App/iOS than using Official Apple Support.

Dec 14, 2022 4:55 AM in response to KMFIII

On Tuesday 13/12/22 Apple released iOS and iPad OS16.2.  Still suffering from the Apple News persistent crashes on my 9.7” iPad Pro (no issues with iPhone or my wife’s air 2!) I had nothing to loose so decided to update.  

** Working on my theory that as Apple News is supposedly packaged with the OS I first of all uninstalled the News app but did not reinstall.**

**I then installed iPad OS 16.2.  The process was faultless but Apple News did not install as part of the process so I accessed it via the App Store.**

Again there is no indication of the version number as with other Apple packaged Apps.  I dually reinstalled the News app which was also faultless and on completion opened it.  It was slightly slow to load up but then worked without crashing.  This was without having my topics set up.  Having copied a list of my topics I then populated the  app with these half expecting the crashing problem to recur due to my extensive list but am pleased to report it is now working as before OS16.1xx

So I presume a fix is now in place either with the News App and/or the OS update.

I just wish Apple would communicate with their users as a group when issues such as this occur.  Many thanks to those who have reported the issue to Apple per se and hope the problem has resolved for yourselves. I am however sorry to learn that some of you are still having problems after the update.

Apple news continuously crashes

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