Google Drive not working after Ventura update

Hi,


I have M1 Mac mini and google drive stop working after upgrade to Ventura. Anyone has the same issue and know how to fix it?


Thanks.


MacBook, OS X 10.11

Posted on Nov 10, 2022 1:25 PM

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Posted on Nov 14, 2022 6:27 AM

This worked for me:


"Goto - Settings - Privacy & Security - Extensions - Finder Extensions - Enable Google Drive and turn on Google Drive 

Goto - Settings - Privacy & Security - Extensions - Added Extensions - Find "Google Drive Finder Helper" and which that on."

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31 replies

Jan 18, 2023 6:00 AM in response to TheRock777

MacBook + Ventura 13.1 here. Same issues and tried things suggested, no luck. Then realized Google Drive moved to "Locations", making the old folder "Google Drive" useless. Checked Drive>Settings>Preferences and stream was selected (as opposed to mirroring). When I selected mirroring, it restarted the drive and downloading all my files into the new folder "My Drive". Now I have two of the same but I will wait until all files are fine before deleting the old folder.

Jan 27, 2023 8:07 PM in response to TheRock777

I just recently had the same problem. In my case Google Drive was no longer being mapped to /Volumes/My Drive and /Volumes/Shared drives so the solution entailed finding out where they were now moved to. Turned out they were moved to the home Library folder: Library/CloudStorage/GoogleDrive-user@domain.com/My Drive and Library/CloudStorage/GoogleDrive-user@domain.com/Shared drives where user@domain.com is your Google Drive user info. Of course, it was worse than pulling teeth to ferret out this information so if this helps someone in the future, awesome.

Feb 8, 2023 6:57 AM in response to rdlavine

In case you want to uninstall it - I found a fix - try restarting your Mac and going into Safe mode (as it restarts hold down the Shift key > "Continue to Safe Mode". You should see "Safe" appear in the upper right corner of the screen.


I had the same issue on my Pro and wanted to uninstall it. But I couldn't because the app was still "open", even though I couldn't find it on any of my screens. Hope this helps!

Jan 25, 2023 9:48 AM in response to EgadsTrouble

No luck with these steps. Contact Google Workspace support.


Google Workspace support is saying this is an issue with macos ventura. user is on macos 13.2 on an intel mac.


"The trouble shooting steps for these issues are Uninstall and reinstall, delete the DriveFS folder(cache folder)"

"You will have to check with the apple support on this issue. Google drive settings and preferences are set at the correct setting"


Google Drive for desktop is at version 69.0.0

Feb 12, 2023 8:12 PM in response to TheRock777

Found the best solution, removed Google Drive from computer - making sure to log the machine out. I Erased the HD and rewrote the the operating system - Ventura 13.2. Then did a Time Machine backup. I added Google drive Back and selected mirroring for my files. It has been working great for a couple days.


Apple support has all of the tutorials necessary to provide step by step instructions.

Jan 23, 2023 5:48 PM in response to amandaehicks79

I have been trying to do all possible fixes for 3 months. Opened a support ticket with Google workspace and their ultimate answer was "Engineers know about this." Then they closed the support ticket.

The only help they provided, which did not resolve my issue was:


Please try to locate any Drive for Desktop folders on your MAC with DriveFS folder name then please try to delete them and please try to follow these steps:

 

  1. On your computer, click Finder  Applications.
  2. Open the Utilities folder.
  3. Click Terminal.
  4. Enter sudo kextcache -clear
  5. Press Return.
  6. Enter sudo mv /private/var/db/KernelExtensionManagement /private/var/db/KernelExtensionManagementBackup
  7. Press Return.
  8. Enter sudo kextutil -l /Library/Google/DriveFS/dfsfuse.kext
  9. Press Return.
  10. Launch Drive for desktop.



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Google Drive not working after Ventura update

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