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iam112 Author

Level 1

4 points

I mistakenly purchased an app with my Visa card

What do you do when you have submitted a refund request, claim shows "Your original payment method has been refunded for this purchase.

Any suggestions?

iPhone 11, iOS 16

Posted on Nov 10, 2022 3:53 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,478 points

Posted on Nov 10, 2022 3:56 PM

From: Check the status of a refund for apps or content that you bought from Apple - Apple Support

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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I mistakenly purchased an app with my Visa card

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