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iPhone Unavailable

My phone recently had this "iPhone unavailable" on the screen, then all my recent photos were gone. What is the cause of this? Is there any way I can retrieve my files aside from the iCloud function?

Posted on Nov 10, 2022 5:43 PM

Reply
Question marked as Best reply

Posted on Nov 10, 2022 6:00 PM

bfsnt Said:

"iPhone Unavailable: My phone recently had this "iPhone unavailable" on the screen, then all my recent photos were gone. What is the cause of this? Is there any way I can retrieve my files aside from the iCloud function?"

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Troubleshooting a Locked iPhone:

Your iPhone is locked. So, get this serviced.


Hold it Right There!


Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.
2 replies
Question marked as Best reply

Nov 10, 2022 6:00 PM in response to bfsnt

bfsnt Said:

"iPhone Unavailable: My phone recently had this "iPhone unavailable" on the screen, then all my recent photos were gone. What is the cause of this? Is there any way I can retrieve my files aside from the iCloud function?"

-------


Troubleshooting a Locked iPhone:

Your iPhone is locked. So, get this serviced.


Hold it Right There!


Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

Nov 10, 2022 6:00 PM in response to bfsnt

bfsnt Said:

"iPhone Unavailable: My phone recently had this "iPhone unavailable" on the screen, then all my recent photos were gone. What is the cause of this? Is there any way I can retrieve my files aside from the iCloud function?"

-------


Retrieving Items Through iCloud

Was iCloud enabled in this iPhone? If so, enable those items in iCloud on your other devices. All would be accessible from within. As an example, here is how to recover Contacts...


Enable Contacts in iCloud Settings:


A. Enable Contacts On an iOS Device:

Enable Contacts in iCloud:

  1. Go to: Settings
  2. Tap: your name (top item)
  3. Tap: iCloud
  4. Tap: Contacts (so that it is green)


and...


B. Enable Contacts on a Mac:

Is Contacts enabled in Apple ID on your Mac? If not, enable it.

  1. Go to: System Preferences
  2. Click: Apple ID
  3. Enable: Contacts

iPhone Unavailable

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