How do I get the iCloud download to resume. It seems to be “stuck”

Help. Trying to set up new iPad 10th generation WI-FI + Cellular but it has reached the point last night with 400 MB remaining and just stopped the download and prevents any other usedownload

iPad (10th gen) WiFi, Cellular

Posted on Nov 10, 2022 7:32 PM

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Posted on Nov 10, 2022 11:14 PM

I did the forced restart but that didn’t work. Looking at my iCloud account the new iPad was not communicating the storage I had. I remembered finally that yesterday the specialist had said that the VPN from ATT might be interfering with the download so I took a chance and deleted it temporarily and the download to restore and setup this new iPad began immediately and finished in no time and also completed setting up Touch ID which I had been unable to do beforehand! Thanks for the info.

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Nov 10, 2022 11:14 PM in response to TheLittles

I did the forced restart but that didn’t work. Looking at my iCloud account the new iPad was not communicating the storage I had. I remembered finally that yesterday the specialist had said that the VPN from ATT might be interfering with the download so I took a chance and deleted it temporarily and the download to restore and setup this new iPad began immediately and finished in no time and also completed setting up Touch ID which I had been unable to do beforehand! Thanks for the info.

Nov 10, 2022 7:58 PM in response to JGSVS

JGSVS Said:

"How do I get the iCloud download to resume. It seems to be 'stuck': Help. Trying to set up new iPad 10th generation WI-FI + Cellular but it has reached the point last night with 400 MB remaining and just stopped the download and prevents any other usedownload"

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Start with a Force Restart:

Force Restart your iPad, and then see if it proceeds from there. Go Here: Force Restart iPad - Apple Support

Nov 11, 2022 4:56 AM in response to JGSVS

JGSVS Said:

“How do I get the iCloud download to resume. It seems to be ‘stuck’: […]the VPN from ATT might be interfering with the download so I took a chance and deleted it temporarily[…]”

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Keep VPNs Off of your Mac:

A VPN is a 100% accurate reason for this. So, keep VPNs off of your Apple devices (unless required for work and/or school, as VPNs just get in the way, and this is a pure example of how and why.

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How do I get the iCloud download to resume. It seems to be “stuck”

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