App store not working

Question

Level 1

4 points

App store not working

Since a while ago, I cannot download apps or enter my profile on the app store. And yes, obviously my phone is connected to the Internet or else I wouldn't be able to use my email, Internet, FB, whatsapp etc.

Everything loads in the playstore and also when I search all of the apps come up but as soon as I say get, it just loads (circle loading) and nothing else happens. I've tried accessing my profile but that also just says loading when I click on it.

Yes, my payment method is active as my storage fee goes off every month.

iPhone 14 Pro Max

Posted on Nov 11, 2022 4:53 AM

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Answer 1

Nov 11, 2022 5:02 AM in response to Fynbossie

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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Answer 2

Fynbossie Author

Level 1

4 points

Nov 11, 2022 5:05 AM in response to SravanKrA

I have internet... Which is what I said. Otherwise I won't even be able to submit this issue on this platform in the first place. Both macs and ipad works fine. Just the app store on my iPhone doesn't work and it worked fine for months after I got the phone so I wouldn't it work now? I tried both wifi and cellular internet and with neither one the app store wants to work but EVERYTHING else on my phone thay requires Internet, works

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Answer 3

Dec 3, 2022 8:09 AM in response to Fynbossie

Have you ever resolved this issue? I am having the exact same thing happen to me now. Have tried all of the tips offered online.

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App store not working

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