AppleTV 4K (2017) do not find/take newest OS

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Level 1

8 points

AppleTV 4K (2017) do not find/take newest OS

For some reason, since iOS 15, my Apple TV 4K (2017) don't take the new update.

Whether it's automatic or manual, don't see that there is a new release to install. To "force" it to install the latest version, I have to set-up it to receive also Beta software versions which I really want to avoid.

How can I fix this problem without making a "factory reset" of the device?

Thank you all for any suggestion!

Posted on Nov 11, 2022 5:44 AM

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Answer 1

Top-ranking reply

odd_old_man Author

Level 1

8 points

Dec 15, 2022 5:10 AM in response to lkrupp

Problem solved!

I unenrolled my device from the tvOS beta program and today I was able to update my Apple TV 4k (2017) to the latest tvOS available v.16.2 (build 20K362)

Thanks you all for your great support!

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Answer 2

lkrupp

Level 7

22,123 points

Nov 11, 2022 6:48 AM in response to odd_old_man

Sorry if you have already tried this but as long as you are participating in the tvOS beta program you will not be able to install any actual updates.

Unenroll Your Devices

If you have tried this with no results then you might try a complete reset of your Apple TV

Reset or restore your Apple TV to its factory settings - Apple Support

Failing that it may be necessary to take your Apple TV to an Apple Store or authorized Apple service provider for diagnosis.

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Answer 3

Urquhart1244

Level 10

146,184 points

Nov 12, 2022 4:32 AM in response to odd_old_man

(should find "tvOS 16.1.1")

I don’t think so. According to my device and online resources, tvOS 16.1 (build 20K71) is the current version, per October 24, 2022. About Apple TV 4K and Apple TV HD software updates - Apple Support.

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