You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Enjoy Apple TV+ for free the first weekend of 2025

Stream Apple TV+’s library of award-winning original series and films for free from January 3-5. Apple TV+ is available on the Apple TV app in over 100 countries and regions. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AppleTV 4K (2017) do not find/take newest OS

For some reason, since iOS 15, my Apple TV 4K (2017) don't take the new update.

Whether it's automatic or manual, don't see that there is a new release to install. To "force" it to install the latest version, I have to set-up it to receive also Beta software versions which I really want to avoid.

How can I fix this problem without making a "factory reset" of the device?


Thank you all for any suggestion!


Posted on Nov 11, 2022 5:44 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2022 4:32 AM

(should find "tvOS 16.1.1")

I don’t think so. According to my device and online resources, tvOS 16.1 (build 20K71) is the current version, per October 24, 2022. About Apple TV 4K and Apple TV HD software updates - Apple Support.

7 replies

Nov 11, 2022 6:48 AM in response to odd_old_man

Sorry if you have already tried this but as long as you are participating in the tvOS beta program you will not be able to install any actual updates.


Unenroll Your Devices


If you have tried this with no results then you might try a complete reset of your Apple TV


Reset or restore your Apple TV to its factory settings - Apple Support


Failing that it may be necessary to take your Apple TV to an Apple Store or authorized Apple service provider for diagnosis.

AppleTV 4K (2017) do not find/take newest OS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.