MacBook Air M1

My MacBook Air M1 keyboard and touch pad not responding after sleep mode and sometimes not responding when machine is idling(external key board and mouse working fine),what could be the reason and what to do?(stil in warranty period)

MacBook Air 13″

Posted on Nov 11, 2022 9:49 AM

Reply

Similar questions

1 reply

Nov 13, 2022 1:31 PM in response to bathi22

Hello bathi22,


Welcome to Apple Support Communities!

We want to ensure the keyboard is working perfectly on the MacBook Air.

Let's check if the battery is low which could cause an issue with the keyboard, detailed here:

"If no keys work on your Mac notebook computer’s built-in keyboard

  • Your Mac may be showing a low battery alert that you can’t see. Connect your Mac to an electrical outlet or connect an external keyboard to your Mac to see the alert."

This Apple Support page has the full details and additional steps to take if the issue remains: If your Mac doesn’t respond to key presses - Apple Support

We hope this helps to resolve the issue and get the keyboard working consistently.

Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air M1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.