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Tavery781 Author

Level 1

4 points

Gen 10mipad won’t complete fingerprint recognition

Can’t setup fingerprint recognition on iPad 10.9”

iPad (10th gen) WiFi

Posted on Nov 11, 2022 10:57 AM

Top-ranking reply

LotusPilot

Level 10

334,636 points

Posted on Nov 11, 2022 12:08 PM

The best resource to begin troubleshooting TouchID problems can be found here:

If Touch ID isn't working on your iPhone or iPad - Apple Support

If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

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Gen 10mipad won’t complete fingerprint recognition

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