Can someone please help me find my iCloud account and password. I had to create a new one but all of my pictures and info is on the old iCloud account.

Could someone explain why I can’t get my iCloud info back. I had to make a new one but it didn’t have anything on it from my old account.

iPhone 14 Pro Max, iOS 16

Posted on Nov 11, 2022 11:28 AM

Reply
1 reply

Nov 13, 2022 2:12 PM in response to Fumtae

Hello Fumtae,


Welcome to Apple Support Communities!

If we understand your post correctly, you need help regaining access to you Apple ID and password. We'd like to help!


For help with remembering your Apple ID follow the steps below:


"Check to see if you're signed in on your device, or check if you're signed in to Apple apps or services.

On your iPhone, iPad, iPod touch, or Apple Watch


In your iOS settings, your Apple ID email address is below your name.

Tap Settings, then tap your name.

On your Mac


In your macOS System Preferences, your Apple ID email address is below your name.

Choose Apple menu  > System Preferences, then click Apple ID.

On your PC


In iCloud for Windows, your Apple ID email address is below your name.

Open iCloud for Windows, then look for your Apple ID under your name. 

Other ways to find your Apple ID


You can check if you're signed in to the App Store, FaceTime, or Messages on your iPhone, iPad, iPod touch, or Mac, or check if you're signed in to iTunes for Windows on a PC. You can also go to iCloud.com or appleid.apple.com and see if your Apple ID prefills on the sign-in screen. 

FaceTime isn't available in all countries or regions.

Check your inbox for emails from Apple

In some emails from Apple, the email might include your Apple ID. Here it's in parentheses and highlighted.

Your Apple ID might be included in some emails from Apple. Search your inbox for receipts as well as repair, support, or billing emails from Apple.

If your email address is masked (k*****@icloud.com), the number of asterisks might not match."


If you forgot your Apple ID email address or phone number


For the password follow these instructions: If you forgot your Apple ID password


Thank you for using Apple Support Communities.

Take care!




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Can someone please help me find my iCloud account and password. I had to create a new one but all of my pictures and info is on the old iCloud account.

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