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Upgraded to Ventura 13.0.1 but now I can't use iCloud because I need to accept the new Terms and Conditions. However, clicking on the button "Terms and Conditions" does nothing.
I've restarted a couple of times.
I keep getting notifications to accept the new terms and conditions.
But I can't accept the new terms and conditions because nothing happens.
MacBook Pro
Hello Strongest_Avenger,
If you have not tried already, please restart your Mac. We know this sounds like a simple step, but sometimes a fresh restart can correct unusual behavior that pops up. Shut down or restart your Mac - Apple Support.
Also, does the issue happen with a specific user? If you do not have an alternate user you may need to create one to test with. Here's more information on that process: Set up users, guests, and groups on Mac Change Users & Groups settings on Mac - Apple Support
You may also want to see if you still have the same issue while in safe mode.
Here are a few of the reasons to test in safe mode:
You can look over more information on this here: How to use safe mode on your Mac - Apple Support.
Kind regards!
Hello Strongest_Avenger,
If you have not tried already, please restart your Mac. We know this sounds like a simple step, but sometimes a fresh restart can correct unusual behavior that pops up. Shut down or restart your Mac - Apple Support.
Also, does the issue happen with a specific user? If you do not have an alternate user you may need to create one to test with. Here's more information on that process: Set up users, guests, and groups on Mac Change Users & Groups settings on Mac - Apple Support
You may also want to see if you still have the same issue while in safe mode.
Here are a few of the reasons to test in safe mode:
You can look over more information on this here: How to use safe mode on your Mac - Apple Support.
Kind regards!
Thank you for your response. I have tried restarting my MacBook Pro. Multiple times. The issue continues in safe mode.
I keep getting the notification to accept the new terms and conditions but I can't accept the new terms and conditions because the button to view the new terms and conditions is unresponsive.
In the meantime iCloud on my MacBook is useless.
Strongest_Avenger,
We appreciate those additional details. So that we can isolate this more, does this also occur in a new user account?
If so, then Apple Support would be the best suited to investigate this issue further. Reach out using this link: Contact - Official Apple Support
Take care!
Strongest_Avenger Said:
"New iCloud Terms and Conditions: Upgraded to Ventura 13.0.1 but now I can't use iCloud because I need to accept the new Terms and Conditions. However, clicking on the button 'Terms and Conditions' does nothing.[...]"
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Thank you for the screenshot.
New iCloud Session:
Did you ever fix this? Log out of iCloud, and then log back in.
I can actually click the button and it brings up the Terms and Conditions. When I scroll to the bottom, I check the box and click Agree. Sometimes another dialog box opens and closes really fast so I can't read it. Once I'm done, the little red 1 remains and I continue to get notifications that I STILL have to accept the terms and conditions. This just started happening yesterday.
Strongest_Avenger Said:
"New iCloud Terms and Conditions: Thank you for all the suggestions. This issue eventually just went away after I updated the OS on my iPhone. “$)”
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👍 Thank you for spreading the word. It will help many for certain.
Ventura 13.1 on M1 Macbook Pro and 16.2 on iPhone XR. Problem on Macbook Pro --"New iCloud Terms and Conditions. To use iCloud on this Mac you must accept the new Terms and Conditions." I check the box and click agree. A new box appears and disappears so quickly I don't know what it says. Problem continues. I have restarted. Tried First Aid. Reloaded Ventura. And tried to start in Safe Mode, which it will not do. No problem on iPhone. Is it time for contacting Support?
For me the issue was due to "Private Relay".
Private Relay under iCloud was stuck trying to work.
I had to turn off wifi and disconnect ethernet. Then reboot...
I could then and ONLY then with no networking on... Disable Private Relay.
Then I could reboot accept all terms and conditions and everything was fine.
WHAT A CLUSTER &(@(&!.
I'm also experiencing this issue.
FWIW, I noticed the last line of the new terms and conditions is:
"Last revised: January 23, 2023"
While that may not be the underlying cause, the "Last revised" date being in the future is obviously incorrect.
Turn off private relay and uninstall the VPN if you have one. Then boot into safe mode and read & accept the terms and conditions. These were the steps I took, and I was finally able to get through the prompts. Get out of safe mode, turn private relay back on, and reinstall the VPN.
Tried all this too. Doesn't work. Maybe you guys should roll back to the previous MacOS until you get this figured out.
Thank you for all the suggestions. This issue eventually just went away after I updated the OS on my iPhone.
Hey Strongest_Avenger,
Happy to hear that updating did the trick! Thanks for letting us know.
Have a great week.
I had the same issue. What eventually worked for me was logging out of my Apple ID on my MBP and logging back in again.
DiamondRising Said:
”New iCloud Terms and Conditions: […]What eventually worked for me was logging out of my Apple ID on my MBP and logging back in again.”
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👍Great job troubleshooting!!!
New iCloud Terms and Conditions
