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Removing old apple id

My applieid is no longer I already have a new Id but my phone doesn’t give me the option of changing my I’d & even when I put in the correct password I can’t sign out of find my phone

iPhone SE (Gen 3)

Posted on Nov 11, 2022 7:13 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2022 7:27 PM

If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   

1 reply
Question marked as Top-ranking reply

Nov 11, 2022 7:27 PM in response to Swchldours

If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   

Removing old apple id

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