mail search not working with Ventura

I've tried checking Spotlight preferences, relaunching with shift key, restarting in safe mode, nothing is working. Help!


MacBook Air 13″, macOS 12.6

Posted on Nov 12, 2022 7:51 AM

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Posted on Nov 12, 2022 9:01 AM

Grostone wrote:

I've tried checking Spotlight preferences, relaunching with shift key, restarting in safe mode, nothing is working. Help!


You can rebuild the spotlight data base easily enough



spotlight

Rebuild the Spotlight index on your Mac - Apple Support



21 replies

Nov 30, 2022 2:35 AM in response to Grostone

I've already posted it in this conversation, But it seems that the free third party software Onyx can solve the problem. It allows you to choose to rebuild the Spotlight and Mail databases. After I did that they now work. The rebuild requires some time depending on how much stuff you have stored on your hard drive and how much mail you have on your mail accounts.

Nov 12, 2022 10:11 AM in response to Grostone

Grostone wrote:

Hi Leroydouglas,
Since I posted my initial post I thought to check Spotlight and it's not functioning either. I tried the method above to reindex the entire HD, but that didn't change anything. Do I have to go into Terminal? This is getting frustrating.
Thanks in advance for your help.


There is no advantage to Terminal command-line if you already reindexed...


>System Settings>Spotlight > verify you have all the checkboxes






You can try a —SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies



if no resolve short of reinstalling the macOS—


Call Customer Support  (800) MYAPPLE (800–692–7753)


or on line  Apple Support



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support


Nov 30, 2022 1:57 AM in response to Grostone

I have the same problem and it seems to affect Spotlight too. Since I am scheduled to return a product loan to Apple PR today I wanted to search for the mail with the shipping information. So I searched mail using: prseed, not results. Tried Spotlight, no result. Then I searched mail on my Iphone and got a hit after having entered the four first letters of the word.

The problem seems to be connected to Ventura. I first noticed it after having upgraded on a M1 MacBook Air and I used the third party software Onyx to rebuild the Spotlight and Mail databases. But the problem returns.

Apple Support suggests restarting in Safe mode and then creating a new user. Well that might show something, but I don't think it will solve the problem. It seems that there is a programming glitch in Ventura.

Nov 20, 2022 2:44 PM in response to MrEase

I spent hours with apple support, who were very helpful. We created a test user and determined that Spotlight worked in that environment. I reinstalled the OS Ventura 13.0.1, but still Spotlight and Mail Search don't work. When I open Mail and look at Activity all I see is that it is indexing and just a tiny blue dot, as if it is just trying to start indexing.


I got discouraged and have been using Google Mail for searches since I use my Google email most of the time. Any further ideas?

Dec 13, 2022 7:47 AM in response to allwissendemüllhalde

This did the trick!!!!


I was JUST about to re-install Ventura based on guidance from Apple Support but came to this thread one more time just in case. BTW - before I tried:

  • re-indexing Spotlight Search
  • Trying in Safe Mode - didn't work
  • Tried with a new Admin User in Safe Mode - worked!
  • Onyx to rebuild index - didn't work


Only remaining - search in calendar isn't searching all calendars. But this may be because it just takes time.


Thank you allwissendemüllhalde!

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mail search not working with Ventura

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