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Family sharing error

Something went wrong The operation couldn’t be completed.

(Com.Apple.family.error - error 1005.).


Anyone know what this error means ?

Posted on Nov 12, 2022 9:17 AM

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Question marked as Top-ranking reply

Posted on Dec 26, 2022 2:28 PM

I keep getting the following error message when trying to add our daughter to our family plan

22 replies

Apr 27, 2023 4:44 PM in response to 1234Az

Hi Everyone, So I got this Error fixed. After a week of having this issue and the same pop up everyone else has been experiencing. I went to the internet and tried every hack out there to get it fixed with no luck. I even went to my cell phone provider who could not fix it and even said it was probably due to the wifi connection (Which MADE NO SENSE)! I finally gave up and called Apple at 1-800-MY-APPLE and within 15 minutes an apple specialist was able to fix my apple family sharing error and Apple music. I asked the tech what was the problem and they said it was a technical error that was showing up on their end where they would be the only ones who can enable and fix it. SO to sum up the best fixture.. CALL APPLE SUPPORT :)

Nov 14, 2022 10:05 AM in response to 1234Az

Hi there 1234Az,


We'd like to learn more to see how we can help with the error you're seeing. Sometimes, error 1005 indicates a network-related issue. Keeping that in mind, is your device connected to a reliable Wi-Fi network with good signal strength? Learn more about connecting to Wi-Fi on iPhone here: Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If you are connected to a reliable network and you're still seeing this error, please send over some details about what action you're taking before this error appears. Also, let us know which iPhone you're using and the exact iOS version listed in Settings > General > About, next to Software Version. We'll take a closer look from there.


Thanks!

Dec 1, 2022 2:49 PM in response to tate260

I’m having the same issue getting my mother to be part of my family. I sent her an invite, it shows up in her messages app, she clicks the “view invitation…” button, and then we get the same error. We removed her from the previous family she was with (I’m going to bring both parents over to my family), so it should have just worked.


I don’t know if this is part of the issue or not, but she uses a gmail email address as her Apple ID. That shouldn’t matter, but who knows.


we are just now upgrading her phone to 6.1.2, in case that helps, but she’s 16.1.1 on her iPhone now, and so am I.


I am the organizer of the family, so I should have full rights here.

Nov 26, 2022 12:53 PM in response to Sparks0829

I set up my family sharing prior to upgrading to 16.1. All family members are able to connect to the family except for the one that has upgraded to 16.1.


also, after I upgraded to 16.1, there were difficulties with sending invitations. I had to revoke the invitation and send it directly again as opposed to having the option to resend which always hung.

Mar 23, 2023 11:59 AM in response to 1234Az

com.apple.family.error error-1005


I received this error - I accidentally attempted to invite someone who isn't on an iOS device. Is this the reason why I'm receiving this error?


More importantly, when I got to "Settings > Family >" everything is greyed out. So, I can't make any changes at all regarding anyone on my plan (including myself).


Tried restarting my phone, waited a few days, etc.


Would just like to undo and try again.


Someone help please.


Thanks!

Family sharing error

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