You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 14 Pro Camera Issues

Since the day I bought the new Iphone 14, the back camera has had issues focusing. Then sometimes a purple tint would show. Now randomly it has completely turned purple and blurry. So confused! Phone is up-to-date.

iPhone 14 Pro

Posted on Nov 12, 2022 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2022 12:35 PM

Hey there,


  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo.
  3. Restart your iPhone.
  4. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button.

If the camera still isn't working properly, contact Apple Support to discuss service options.

1 reply
Question marked as Top-ranking reply

Nov 12, 2022 12:35 PM in response to Melatonin12

Hey there,


  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo.
  3. Restart your iPhone.
  4. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button.

If the camera still isn't working properly, contact Apple Support to discuss service options.

Iphone 14 Pro Camera Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.